Our Team

At Care4U Services, our strength lies in the people who care deeply for every individual we support. With a diverse mix of experience, compassion, and dedication, our team is here to walk longside you every step of the way.

Calia Knox

Founder /CEO

Maria Nguyen

Chief Client Officer (CCO) – Case Manager

Christine Victoriano

Clinical Director

Paul Knox

Care Services Manager

Together, we’re committed to providing professional, person-centred,
and respectful support services tailored to each client’s unique journey

Key Personnel & Leadership Roles

Qualifications: Cert IV TAE, Cert IV Ageing Support, Diploma of Community
Services Experience: 3 years as Disability Support Worker, training experience

Tasks:

  • Oversee daily operations and client services
  • Develop and maintain all policies and procedures
  • Ensure NDIS compliance and staff training
  • Conduct onboarding and ongoing training for support workers
  • Quality assurance (incident reports, risk assessments, audits)
  • Communicate with families, clients, and NDIS
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Qualifications: Diploma of Community Services, Cert IV Youth & Family Intervention
Experience: Community/youth work

Tasks:

  • Handle new client assessments and onboarding
  • Coordinate care plans and match support workers to clients
  • Monitor client progress and satisfaction
  • Supervise field staff and manage schedules
  • Assist in report writing and NDIS documentation
  • Support with psychosocial and youth-related needs
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Qualifications: Registered Nurse, 6 years of experience

Tasks:

  • Provide clinical advice for high-care clients (e.g., medication, wound care)
  • Supervise personal care procedures to ensure safety
  • Support infection control, health-related policy development
  • Deliver training or advice to support workers on health needs
  • Participate in incident reviews involving clinical issues
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Qualifications: Cert IV in Ageing Support
Experience: 3+ years in aged care and disability support

Tasks:

  • Deliver direct care services (personal care, daily support, transport)
  • Mentor junior staff on safe manual handling and quality care
  • Organise rostering, shift coverage, and support coordination
  • Support client reviews and gather service feedback
  • Care Services Manager Ensure transport safety and efficiency for clients
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Other positions

  • Admin Officer: handles invoicing, timesheets, emails
  • Support Coordinator (if offered): helps clients manage funding and services
  • Rostering Officer: schedules shifts and staff availability